At NTUA, our goal has always remained the same - to enhance customer service by incorporating respect,equality, and accountability into our performance system. We do this by striving to provide excellent multi-utility services and quality products that exceed expectations. We believe that community service is one way to give back to the communities. It’s our way to lend a helping hand and say ‘Ah’ee’e’ for allowing us to be a part of your event, and simply spending a day with us as a community. We constantly work to improve our customer service and meeting the needs of our communities.
Senior Discount Programs
Life Support Program
Water Conservation Tips
Energy Conservation Tips
Call Before You Dig
List of Contractors
Senior Discount Programs
The plan is designed to help residential customers budget in advance for their utility bills. The plan eliminates the seasonal highs and lows of their monthly bills by allowing them to pay the same budget payment amount each month, despite fluctuations in their monthly usage.
Senior Citizen Customers Program
NTUA offers a 10% discount to our Senior Citizen customers. This program is for the elderly who are 60 years or older and have an annual household income of $21,000 or less.
Click Here to download application. (PDF Format)
Here are the few helpful tips you and your family can do to help in conserving energy at your home, and lower your utility bill.
• Electric water heating alone is the second largest
percentage of the electric portion of your utility bill;
also setting your water heater thermostat to
110 - 120 degrees will save on water heating cost.
• Install low flow shower heads that could result in
10 - 16% reduction in water heating cost.
• Buy energy efficient appliances, products and
lights, compact fluorescent lights use 75% less
energy than incandescent lights.
• Turn off unneeded lights in your home and in
unoccupied rooms.
• Plug leaks in your home by installing weather-
stripping or caulk drafty doors and windows;
install gaskets behind outlet covers. These items
will save up to 10% in energy cost.
• Buy insulated drapes and shut them at night to
keep the heat from escaping through
the windows.
• Close vents in unused rooms and shut doors to
them.
NTUA has a vast network of electric, natural gas, water
and wastewater utility lines.
Some of these lines are underground and out of site. These lines are very dangerous if exposed or damaged. Because safety is our number one concern, we encourage everyone to exercise extreme caution when digging around any of our utility lines.
Please call the NTUA at 928-729-5721
if you have any questions.
Life Support Program
Life Support Assistance Program
This program is for customers who require utility services to be maintained because of a serious health condition. The qualification guideline requires a customer be certified by his or her attending licensed physician citing the need for continuous utility service due to a serious health condition which could be life-threatening if utility service is disconnected.
Click Here to download application. (PDF Format)
The plan is designed to help residential customers budget in advance for their utility bills. The plan eliminates the seasonal highs and lows of their monthly bills by allowing them to pay the same budget payment amount each month, despite fluctuations in their monthly usage.
List of contractors
To assist our residential customers with their utility service needs, the NTUA has developed a list of Electrical, Plumbing, and Septic Tank Contractors that can provide services in and around your home. Contractors are listed within each NTUA district service area, however, many businesses may overlap these boundaries.
Please note that NTUA is merely providing the attached lists of contractors and does not assume responsibility for work performed by said contractors, nor does it recommend any particular contractor. If you have any questions, contact your local NTUA office.
Navajo Tribal Utility Authority • P.O. Box 170, Fort Defiance, AZ 86504 • Phone: 1-800-528-5011 Copyright © 2024 NTUA - A proud Enterprise of the Navajo Nation
At NTUA, our goal has always remained the same - to enhance customer service by incorporating respect,equality, and accountability into our performance system. We do this by striving to provide excellent multi-utility services and quality products that exceed expectations. We believe that community service is one way to give back to the communities. It’s our way to lend a helping hand and say ‘Ah’ee’e’ for allowing us to be a part of your event, and simply spending a day with us as a community. We constantly work to improve our customer service and meeting the needs of our communities.
Senior Discount Programs
Life Support Program
Call Before You Dig
Water Conservation Tips
List of Contractors
Energy Conservation Tips
Senior Discount Programs
The plan is designed to help residential customers budget in advance for their utility bills. The plan eliminates the seasonal highs and lows of their monthly bills by allowing them to pay the same budget payment amount each month, despite fluctuations in their monthly usage.
Senior Citizen Customers Program
NTUA offers a 10% discount to our Senior Citizen customers. This program is for the elderly who are 60 years or older and have an annual household income of $21,000 or less.
Click Here to download application. (PDF Format)
Here are the few helpful tips you and your family can do to help in conserving energy at your home, and lower your utility bill.
• Electric water heating alone is the second largest percentage of the electric portion of your utility bill; also setting your water heater thermostat to
110 - 120 degrees will save on water heating cost.
• Install low flow shower heads that could result in
10 - 16% reduction in water heating cost.
• Buy energy efficient appliances, products and
lights, compact fluorescent lights use 75% less
energy than incandescent lights.
• Turn off unneeded lights in your home and in
unoccupied rooms.
• Plug leaks in your home by installing weather-
stripping or caulk drafty doors and windows;
install gaskets behind outlet covers. These items
will save up to 10% in energy cost.
• Buy insulated drapes and shut them at night to
keep the heat from escaping through
the windows.
• Close vents in unused rooms and shut doors to
them.
NTUA has a vast network of electric, natural gas, water
and wastewater utility lines.
Some of these lines are underground and out of site. These lines are very dangerous if exposed or damaged. Because safety is our number one concern, we encourage everyone to exercise extreme caution when digging around any of our utility lines.
Please call the NTUA Safety Department at 928-729-5721
if you have any questions.
Life Support Program
The plan is designed to help residential customers budget in advance for their utility bills. The plan eliminates the seasonal highs and lows of their monthly bills by allowing them to pay the same budget payment amount each month, despite fluctuations in their monthly usage.
Life Support Assistance Program
This program is for customers who require utility services to be maintained because of a serious health condition. The qualification guideline requires a customer be certified by his or her attending licensed physician citing the need for continuous utility service due to a serious health condition which could be life-threatening if utility service is disconnected.
Click Here to download application. (PDF Format)
List of contractors
To assist our residential customers with their utility service needs, the NTUA has developed a list of Electrical, Plumbing, and Septic Tank Contractors that can provide services in and around your home. Contractors are listed within each NTUA district service area, however, many businesses may overlap these boundaries.
Please note that NTUA is merely providing the attached lists of contractors and does not assume responsibility for work performed by said contractors, nor does it recommend any particular contractor. If you have any questions, contact your local NTUA office.
Electric Services? For Contacts
Click Here
Plumbing Services? For Contacts
Click Here
Septic Tank Services? For Contacts Click Here