Public Advisory

Please be advised Navajo Nation leaders approved funding to provide financial assistance for Navajo families struggling with past due utility bills. In partnership with the Navajo Housing Authority, NTUA customers who have a past due utility bills can apply for assistance. This is a one-time offer and requires that the customers must submit their own applications.

 

NTUA strongly encourages NTUA residential customers with past due bills to stop by a NTUA District Office.

 

 

                NTUA is asking you to bring:

                               • NTUA Account verification – Your Past Due Notice

                               • The name on your NTUA Account must match

                               • Your Driver’s License or State Issued ID

                               • Your Certificate of Indian Blood

                               • Your Income verification which include:

                               • your last 6 months of pay stubs,

                               • 2021 income taxes,

                               • social services award letter,

                               • OR a letter of employment

 

Please understand that all required documentation is necessary to complete the application for utility financial assistance. If you do not have all the paperwork – your application may not be accepted.

 

This outreach event is only for those customers who have not filled out an application.

 

If you have filled out an application – the paperwork is under review both by NTUA and NHA. The process could take up to 60 days. NTUA is asking for your understanding and patience during the review.

 

How will I know if my utility service is going to be disconnected?

Customers facing possible disconnection have been notified by past due notices. If you did not make payments on your utility bills or did not keep current with previous payment arrangements, you may be subject to disconnection.

 

Can I make a payment arrangement?

If you anticipate trouble paying your bill, please contact us. Please contact us directly to reach a solution, You may call 1-800-528-5011 to speak to a contact center agent.

Past Due Relief

Program Application

Past Due Relief Program

Eligibility Requirements

Navajo Tribal Utility Authority®

Navajo Tribal Utility Authority • P.O. Box 170, Fort Defiance, AZ 86504 • Phone: 1-800-528-5011 Copyright © 2023 NTUA - A proud Enterprise of the Navajo Nation

 

Public Advisory

Please be advised Navajo Nation leaders approved funding to provide financial assistance for Navajo families struggling with past due utility bills. In partnership with the Navajo Housing Authority, NTUA customers who have a past due utility bills can apply for assistance. This is a one-time offer and requires that the customers must submit their own applications.

 

NTUA strongly encourages NTUA residential customers with past due bills to stop by a NTUA District Office.

 

 

                NTUA is asking you to bring:

                        • NTUA Account verification – Your Past Due Notice

                        • The name on your NTUA Account must match

                        • Your Driver’s License or State Issued ID

                        • Your Certificate of Indian Blood

                        • Your Income verification which include:

                        • your last 6 months of pay stubs,

                        • 2021 income taxes,

                        • social services award letter,

                        • OR a letter of employment

 

Please understand that all required documentation is necessary to complete the application for utility financial assistance. If you do not have all the paperwork – your application may not be accepted.

 

This outreach event is only for those customers who have not filled out an application.

 

If you have filled out an application – the paperwork is under review both by NTUA and NHA. The process could take up to 60 days. NTUA is asking for your understanding and patience during the review.

 

How will I know if my utility service is going to be disconnected?

Customers facing possible disconnection have been notified by past due notices. If you did not make payments on your utility bills or did not keep current with previous payment arrangements, you may be subject to disconnection.

 

Can I make a payment arrangement?

If you anticipate trouble paying your bill, please contact us. Please contact us directly to reach a solution, You may call 1-800-528-5011 to speak to a contact center agent.

Navajo Tribal Utility Authority®

Public Advisory

Please be advised Navajo Nation leaders approved funding to provide financial assistance for Navajo families struggling with past due utility bills. In partnership with the Navajo Housing Authority, NTUA customers who have a past due utility bills can apply for assistance. This is a one-time offer and requires that the customers must submit their own applications.

 

NTUA strongly encourages NTUA residential customers with past due bills to stop by a NTUA District Office.

 

 

                NTUA is asking you to bring:

   • NTUA Account verification – Your Past Due Notice

   • The name on your NTUA Account must match

   • Your Driver’s License or State Issued ID

   • Your Certificate of Indian Blood

   • Your Income verification which include:

   • your last 6 months of pay stubs,

   • 2021 income taxes,

   • social services award letter,

   • OR a letter of employment

 

Please understand that all required documentation is necessary to complete the application for utility financial assistance. If you do not have all the paperwork – your application may not be accepted.

 

This outreach event is only for those customers who have not filled out an application.

 

If you have filled out an application – the paperwork is under review both by NTUA and NHA. The process could take up to 60 days. NTUA is asking for your understanding and patience during the review.

 

How will I know if my utility service is going to be disconnected?

Customers facing possible disconnection have been notified by past due notices. If you did not make payments on your utility bills or did not keep current with previous payment arrangements, you may be subject to disconnection.

 

Can I make a payment arrangement?

If you anticipate trouble paying your bill, please contact us. Please contact us directly to reach a solution, You may call 1-800-528-5011 to speak to a contact center agent.

Public Advisory

Please be advised Navajo Nation leaders approved funding to provide financial assistance for Navajo families struggling with past due utility bills. In partnership with the Navajo Housing Authority, NTUA customers who have a past due utility bills can apply for assistance. This is a one-time offer and requires that the customers must submit their own applications.

 

NTUA strongly encourages NTUA residential customers with past due bills to stop by a NTUA District Office.

 

 

 

NTUA is asking you to bring:

• NTUA Account verification – Your Past Due Notice

• The name on your NTUA Account must match

• Your Driver’s License or State Issued ID

• Your Certificate of Indian Blood

• Your Income verification which include:

• your last 6 months of pay stubs,

• 2021 income taxes,

• social services award letter,

• OR a letter of employment

 

Please understand that all required documentation is necessary to complete the application for utility financial assistance. If you do not have all the paperwork – your application may not be accepted.

 

This outreach event is only for those customers who have not filled out an application.

 

If you have filled out an application – the paperwork is under review both by NTUA and NHA. The process could take up to 60 days. NTUA is asking for your understanding and patience during the review.

 

How will I know if my utility service is going to be disconnected?

Customers facing possible disconnection have been notified by past due notices. If you did not make payments on your utility bills or did not keep current with previous payment arrangements, you may be subject to disconnection.

 

Can I make a payment arrangement?

If you anticipate trouble paying your bill, please contact us. Please contact us directly to reach a solution, You may call 1-800-528-5011 to speak to a contact center agent.